Upcoming Workshop

The Power of Voice and Nonverbal Behaviour in Speech Communication

Trainer: Branka Zei Pollermann PhD
  • June 14th-15 | September 6th-7th
  • Château, France, Haute Savoie
  • Two-day course
  • Maximum number of attendees: 8
  • Enrol voice


  • To assess personal strengths and weaknesses (areas of improvement) via scientific measurement of communication skills (acoustic and visual analyses).To choose the speaking style that enhances credibility and persuasiveness.
  • To acquire vocal skills appropriate for speaking at meetings (video/audio conf.), presenting facts and figures, public speaking, and Face-to-Face communication.
  • To assure congruence between 3 communication channels: verbal, vocal and non-verbal (face, gesture, posture, gaze).
  • To structure the content of presentations in a way that raises interest and maintains attention.


  • Three main speech communication skills: chunking, emphasis, intonation.
  • Vocal styles in: public speaking, conducting meetings and face-to-face conversations.
  • Verbal aspects: vocabulary (semantic networks); choice of argumentation strategy (blends of rational and emotional strategies).
  • The Pyramid principle: structure of talks
  • Nonverbal behaviour (facial expressions, gestures, gaze, posture) and their strategic usage in speech communication.
  • Congruence between verbal content and nonverbal behaviour.
  • Most efficient rhetorical figures in speaking and writing.
About Seminar

When we speak, other people “read” our voices in addition to listening to our words. Things they pay attention to include your pace, your tone and inflection, and your fluency. Our voices also convey emotional meanings:  joy, sarcasm, anger, affection, or confidence.

Nonverbal messages (facial expressions, gestures, posture) have a huge impact on the quality of your personal and professional relationships. The way you communicate affects how others see you, how well they like and respect you, and whether or not they trust you.  It is not just what you say; it is how you say it.