Trainings and Webinars

Organizational Climate and the Strategic Use of Emotions

Topic:

Speech Communication

Professions:
Headhunters
HR officers
Managers
Negotiators
Outplacement companies
PR spokespeople
Radio and TV journalists and presenters
RH oficers in charge of recruitement
Show masters, lawyers
Teachers, trainers

OBJECTIVES

  • Master the theory and practice of the interplay between reason and affect in guiding human behaviour.
  • Get familiar with methods of inducing the desired behaviour by stimulating the appropriate emotional dispositions.
  • Get acquainted with 3 practical tools (online questionnaires) 4. Master modern approaches to employee motivation - approaches “beyond the stick and carrot”.

TOOLS

  • Emotional Balance/climate: assesses the proportion of positive vs. negative emotions experienced at work. If the frequency of positive emotions exceeds that of negative emotions, the person is experiencing «emotional balance» which assures normal professional functioning (including good physical health and psychological well-being).
    Solutions: Define which emotions should be prevented / enhanced and how and who can initiate and implement the solutions?
  • Assessment of triggers of emotional reactions: Emotion wheel - measures the emotional climate in terms of 4 emotion families: approach emotions, antagonistic emotions, avoidance emotions, resignation emotions.
    Solutions: Four strategies for getting into the desired quadrant are presented.
  • Group adherence (perceived group-level fit)
    Solutions: Nine strategies to enhance group adherence.
About Seminar

Both scientists and practitioners have shown increasing interest in studying emotions in organizations. Affective Event Theory (Weiss and Cropanzano 1996) was
a substantial contribution to the study of the role of emotions in the workplace. It was found that the frequency of certain types of emotions acted directly on motivation,
efficiency, job satisfaction and health. Emotion work was thus defined as the process necessary to regulate organizationally desired behaviour.

B. Zei’s research (presented at the Scientific Meeting of American Psychosomatic Society) showed that positive emotional climate can improve health and team performance, prevent stress and help employees to flourish at the work place.

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Organizational Climate and the Strategic Use of Emotions

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